Shipping Policy
Welcome to Zumaki! We are delighted to offer you a seamless shopping experience with our shipping policy. Please take a moment to review the details below before placing your order.
Free Shipping:
Zumaki proudly provides free shipping on all orders placed within India. There are no minimum order requirements, and we do not impose restrictions on the size or weight of your package.
Cash on Delivery (COD):
For your convenience, Zumaki offers Cash on Delivery (COD) as a payment option for orders within India. With COD, you can pay in cash when your order is delivered to your doorstep. Please be aware that additional fees may apply to COD orders, and these will be clearly indicated during the checkout process.
Order Processing:
We strive to process orders promptly, with most orders being shipped within 3 to 5 days of placement. However, please note that during peak shopping seasons or unforeseen circumstances, there may be occasional delays.
Shipping Methods:
Zumaki provides various shipping methods, including standard and express shipping. The shipping method you select will determine both the shipping time and cost associated with your order.
Delivery Times:
Delivery times vary based on your location and the chosen shipping method. Standard shipping typically takes 5 to 7 days for delivery. It’s important to note that these are estimated delivery times, and actual delivery times may vary.
Tracking Your Order:
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the status and location of your order.
Shipping Restrictions:
At present, Zumaki only ships within India. Unfortunately, we cannot deliver to P.O. boxes or APO/FPO addresses.
Damaged or Lost Packages:
In the rare event that your package is lost or damaged during shipping, please contact us immediately. We are committed to resolving the issue promptly and ensuring that you receive your order as quickly as possible.
Contact Us:
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us at support@zumaki.co.in. Our dedicated support team is always here to assist you!
Thank you for choosing Zumaki for your shopping needs. Happy shopping!